Billabong Feedback Summary - September
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  • Market Presence: Scoring 1, reflecting its popularity and user base growth.
  • Online Shopping Experience: Achieving a 3, indicative of an efficient and user-friendly digital service.
  • Payment & Delivery Policies: With a score of 3, the brand is appreciated for its diverse payment options and dependable delivery.
  • Deals & Savings: Rated 3, users find the brand's promotions and discounts particularly enticing.
  • Customer Care & Support: At 4, this score highlights the brand's focus on customer needs and queries.
Notably, 3 of our users have positively highlighted the brand's Rewards & Partnerships Programme, while 12 have pointed out issues with Payment Plans, an area for potential improvement.
In summary, Billabong's dedication to quality service and customer satisfaction is commendable, cementing its reputation in the eCommerce and Shopping.
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Billabong Feedback Overview: Strengths & Areas for Improvement
Billabong (billabong.co.uk) stands as a prominent player in the eCommerce and Shopping, contending with other leading brands like Patagonia, Highstreettv.com and Equidry. Based on an in-depth evaluation by CodeUK and feedback from our user community, Billabong secures a top spot in its category. Delve into our full Billabong review for more insights.
As of September, CodeUK has collected 7 reviews for Billabong, comparing it against 115 major players in the eCommerce and Shopping. We assess Billabong based on a comprehensive set of features, customer experiences, and our own 5-star rating system. Factoring in these aspects and the user feedback, Billabong achieves an impressive score of £11.69 out of 5.0 points, offering a total of 26 features.
Offers frequent and attractive discounts, with 26 vouchers available in September, resonating with UK shoppers.
Billabong enjoys robust popularity, especially in Northern Ireland, with a significant following of 279. This reflects strong market visibility and consumer trust.
Recognized for targeted discounts to Teachers,Senior Citizens,NHS Staff, enhancing personalized shopping experiences.
Provides a diverse array of payment options, including Debit & prepaid cards,PayPal,Apple Pay, appealing to a broad customer base in the UK.
Offers competitive financing options, increasing accessibility for customers in Northern Ireland for high-value items.
Improvement needed in Multilingual Support,After-Sales Support,Technical Support, as indicated by customer feedback.
Faces stiff competition from Patagonia, Highstreettv.com and Equidry, affecting its brand visibility among certain customer segments in Northern Ireland.
Billabong insights
At CodeUK, we understand the importance of providing our customers with accurate and insightful information about the brands we feature. "Billabong" is a well-known brand that offers a wide range of products, including surfwear, swimwear, and accessories. Known for its high-quality and stylish designs, "Billabong" has built a strong reputation in the market. Customer feedback on "Billabong" has been largely positive, with many expressing overall satisfaction with the brand's products and services. Customers have praised the value for money offered by "Billabong", highlighting the quality of the products in relation to their prices. Additionally, users have reported positive experiences with the brand's user-friendly website and efficient delivery services. Customers have also appreciated the availability of vouchers and special offers from "Billabong", which have allowed them to make savings on their purchases. The brand's commitment to providing discounts and promotions has been well-received by customers, contributing to their positive shopping experience. In terms of specific areas, customers have particularly praised "Billabong" for its online shopping experience, noting the ease of navigation and the availability of detailed product information. The brand's savings and offers have also been highlighted as a key factor in customer satisfaction, with many expressing their appreciation for the various discounts and deals available. Additionally, customers have commended "Billabong" for its ethical standards, including its commitment to sustainability and responsible sourcing. Overall, "Billabong" has received positive feedback from customers, with its high-quality products, value for money, user-friendly experience, and commitment to ethical standards contributing to a strong and loyal customer base.
Billabong Customer Reviews(7)
Billabong insights
At CodeUK, we understand the importance of providing our customers with accurate and insightful information about the brands we feature. "Billabong" is a well-known brand that offers a wide range of products, including surfwear, swimwear, and accessories. Known for its high-quality and stylish designs, "Billabong" has built a strong reputation in the market. Customer feedback on "Billabong" has been largely positive, with many expressing overall satisfaction with the brand's products and services. Customers have praised the value for money offered by "Billabong", highlighting the quality of the products in relation to their prices. Additionally, users have reported positive experiences with the brand's user-friendly website and efficient delivery services. Customers have also appreciated the availability of vouchers and special offers from "Billabong", which have allowed them to make savings on their purchases. The brand's commitment to providing discounts and promotions has been well-received by customers, contributing to their positive shopping experience. In terms of specific areas, customers have particularly praised "Billabong" for its online shopping experience, noting the ease of navigation and the availability of detailed product information. The brand's savings and offers have also been highlighted as a key factor in customer satisfaction, with many expressing their appreciation for the various discounts and deals available. Additionally, customers have commended "Billabong" for its ethical standards, including its commitment to sustainability and responsible sourcing. Overall, "Billabong" has received positive feedback from customers, with its high-quality products, value for money, user-friendly experience, and commitment to ethical standards contributing to a strong and loyal customer base.
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At CodeUK, we use cookies, including affiliate cookies, to enhance your browsing experience. When you click on a deal or promotion on our site and make a purchase, affiliate cookies help track the transaction. This tracking sometimes results in us earning a small commission at no extra cost to you. It's a way to support our site while providing you with the best offers. Your trust is important to us, and we are committed to transparency about how we use cookies. Explore more, spend less—discover savings that nurture your home and beyond.
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